Head of consultancy - HE consultancy

Salary: circa £62,000 per annum (negotiable based on experience) + comprehensive benefits package

Job Type: Permanent - Full time or part time considered

Hours: 35 hours

Reports into:
Director of Consultancy

Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are

working to build a better digital future for education and research.

Raise your potential through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

This role sits within the Higher Education and Research Directorate, which leads Jisc’s relationship with, and representation of, the higher education and research sector in line with the Jisc operating model.

The directorate is responsible for shaping and delivering sector strategies across higher education, research, and international engagement. This includes working closely with senior stakeholders, supporting our members’ global ambitions, providing thought leadership, and collaborating with product teams to ensure our services respond effectively to sector challenges and priorities.

A key part of the directorate is the dedicated Relationship Management function. This team builds and maintains strong partnerships with individual HE members, driving satisfaction and value from the core Jisc subscription, while also supporting the growth of additional services across our product portfolio. We also offer bespoke consultancy and training to members, drawing on Jisc’s in‑house expertise and a network of specialist associates from across the community.

As Head of Consultancy, you will lead the evolution of Jisc’s consultancy offering, creating and delivering a unified, organisation‑wide proposition. You will play a pivotal role in breaking down internal silos to ensure a seamless, multi‑disciplinary experience for our members and customers across higher education, further education, research, and adjacent sectors.

By aligning our specialist capabilities—including cyber security, data analytics, digital transformation, and licensing—you will strengthen our consultancy offer, drive sustainable revenue growth, and enhance Jisc’s reputation as a trusted and strategic partner to the sectors we serve.

• Shape the future of consultancy at Jisc by owning and driving the development, refinement, and growth of a compelling, organisation‑wide consultancy offer aligned to our strategy and member priorities.
• Lead delivery excellence by overseeing day‑to‑day consultancy operations, ensuring projects run smoothly, timelines are met, and high‑quality outcomes are consistently achieved.
• Inspire and empower your team through strong leadership—setting clear, measurable OKRs, fostering accountability, and championing a culture of continuous improvement and collaboration.
• Champion a growth mindset by working in close partnership with product owners, subject matter experts, and senior stakeholders to define innovative consultancy propositions, pricing models, and delivery frameworks.
• Drive high performance by conducting regular performance reviews, effectively prioritising and delegating work, and creating an inclusive environment where people can thrive.
• Collaborate to enhance our offer by working closely with the Head of Training to translate insights into a joined‑up training and consultancy proposition.
• Stay ahead of the market by leveraging internal insight and external analysis to identify opportunities, gaps, and emerging needs across the education and research sectors.
• Create clarity and consistency by developing clear service descriptions, delivery models, and supporting materials that ensure a high‑quality, scalable consultancy…