Team Leader - Road Traffic Allegations & Collision Administration

Division / Department - Criminal Justice
Grade - Grade F
Status - Full Time
Contract Type - Secondment
Salary Grade Range - £31,345 - £35,020
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

We are recruiting! Come and work for us and help to make Surrey safe.

This is an 18 month secondment / fixed term contract position.

Surrey Police Criminal Justice Unit has an exciting opportunity to join us as a Team Leader with responsibility for the Online Allegations & Road Traffic Collision Digital Administration Teams. The successful candidate will either have proven experience in road traffic, or can evidence fast and competent learning in a new field.

The Online Allegations Team is responsible for receiving and reviewing submissions from members of the public of poor driving on Surrey’s roads. The majority of reports contain dash camera footage and the team review and progress appropriate submissions to court or out of court disposals as appropriate. The team currently comprises three individuals.

The Road Traffic Collision Digital Administration Team is responsible for receiving and progressing requests from insurance companies for copies of police collision reports and associated documentation. The team also monitor the email inbox for the collision team and are therefore a point of contact for officers and the public. The team currently comprises two individuals.

Due to nature of the wider traffic department the Team Leader will be based in, there may be the occasional need to assist the Police Led Prosecution Team in presenting cases at court.

This role has less flexibility than with other roles in respect of working days due to its unique nature. Any flexible working patterns could not include Monday, Wednesday or Friday as a non-working day.

This role is based at Guildford Police Station. To support the Force’s commitment to provide an agile and flexible workforce, you will have the opportunity to flexibly work at home or away from your normal place of work some of the time where appropriate once the initial probation/introductory assessment period is successfully completed.

In return, working for Surrey Police in this role offers professional satisfaction as well as the opportunity to make a real difference to the lives of other people in keeping the roads of Surrey safe.

Please note that interviews will be held Monday 24 th August – Wednesday 26 th August.

Key Responsibilities

• The Team Leader oversees and leads the Online Allegations & Road Traffic Collision Digital Administration Teams, with direct line manager responsibility for approximately 5 individuals.
• Strong leadership, service delivery, partnership working and performance management
• Inspirational leadership to enable the delivery of key CJ objectives and services against agreed service level agreements and in line with national and local legislation.
• Responsibility for undertaking day-to-day supervision and line management whilst also providing advice to pro-actively solve queries.
• Build and maintain relationships with key colleagues and partner agencies to ensure an efficient and professional service.
• Management of day-to-day workload of your team
• Confident and adaptable at short notice to re-prioritise…