International Trade Operations Manager

The International Trade Operations Manager is responsible for supporting the Senior Manager in the leadership of the Trade Operations function, ensuring the effective delivery of trade finance services and maintaining high standards of operational performance.

The role provides technical expertise across complex trade finance transactions, trade documentation and ICC rules, acting as a key escalation point for technical and operational matters and ensuring consistent, high-quality decision making across the function.

A core responsibility is maintaining a robust governance and control environment through oversight of operational performance, management information, audit readiness and regulatory compliance. The role works closely with Financial Crime and Risk teams to ensure trade-based financial crime, sanctions and anti-money laundering risks are effectively identified, assessed and managed.

The role also leads operational improvement activity, identifying opportunities to simplify processes, strengthen controls and improve efficiency. This includes supporting automation initiatives, embedding new technologies and helping to implement new systems and ways of working that enhance operational resilience and reduce risk.

In addition, the role supports the development of capability across the International Trade Operations team by providing technical leadership, coaching and guidance to colleagues. Through strong stakeholder management and collaboration, the role helps create a culture of continuous improvement, accountability and operational excellence across the function.

The International Trade Operations Manager sits within Business Banking Financial Risk Solutions
, leading the delivery of trade finance services that support customers engaged in domestic and international trade. The role combines operational leadership, technical expertise and risk oversight to ensure trade finance transactions are delivered accurately, efficiently and in line with regulatory requirements.

Working across Operations, Financial Crime, Risk, Product and Relationship teams, the role helps maintain a resilient and well-controlled trade finance service while supporting the function's ongoing development through governance enhancements, operational improvements and technology adoption.

The role has a direct impact on customers and members by ensuring businesses can rely on secure, accurate and timely trade finance services, while protecting Nationwide through effective management of financial crime, regulatory and operational risks.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 28 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Glasgow
office.
If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You'll be employed by Nationwide from day one, delivering real impact and benefit ting from a highly competitive range of benefits. We're a workplace where you're rewarded, recognised and celebrated.