Security Operation Support Manager

Reference: 101495

Better places, thriving communities.

Mitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets.

This is role is flexible with home working and a requirement to visit site one to two times a week. Site Location
- Norwich
- There is free parking available and its essential that the applicant lives within about 30 minutes.

Hours - 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.

Pay Rate - 16

Our Operations Support Manager will be assisting with managing the day to day operational of the site through effective management of staff. The Operation Support Manager will work closely with the Management Team and onsite staff and ensure that all business-related tasks are completed in a timely fashion. The main duties of the Operations Support Manager will include (but not be limited to):

Ensuring employee welfare checks are completed

Scheduling

Ensure training plan is monitored and delivered

Conduct return to work interviews

Manage any blow outs

Help complete monthly report and present to the client

To assist in recruitment of employees, working in conjunction with the Corporate Security Manager. Conduct disciplinary and sickness investigations with employees.

Conduct and monitor staff appraisals. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place

Build, maintain and manage positive relationships

Act as Duty Manager in the absence of the Operations Manager The Security Operations Support Manager will have:

Full driving licence

Front line SIA licence

At least 2 years security industry experience (preferable)
Financially awareness

Good interpersonal skills

Proven experience in problem solving

Previous management/supervisory experience

Good IT and systems knowledge

Mitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets.

This is role is flexible with home working and a requirement to visit site one to two times a week. Site Location
- Norwich
- There is free parking available and its essential that the applicant lives within about 30 minutes.

Hours - 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.

Pay Rate - 16

Our Operations Support Manager will be assisting with managing the day to day operational of the site through effective management of staff. The Operation Support Manager will work closely with the Management Team and onsite staff and ensure that all business-related tasks are completed in a timely fashion. The main duties of the Operations Support Manager will include (but not be limited to):

Ensuring employee welfare checks are completed

Scheduling

Ensure training plan is monitored and delivered

Conduct return to work interviews

Manage any blow outs

Help complete monthly report and present to the client

To assist in recruitment of employees, working in conjunction with the Corporate Security Manager. Conduct disciplinary and sickness investigations with employees.

Conduct and monitor staff appraisals. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place

Build, maintain and manage positive relationships

Act as Duty Manager in the absence of the Operations Manager The Security Operations Support Manager will have:

Full driving licence

Front line SIA licence

At least 2 years security industry experience (preferable)
Financially awareness

Good interpersonal skills

Proven experience in problem solving

Previous management/supervisory experience

Good IT and systems knowledge

Ref:101495

Location:

Norwich Employment:

Full time Closing Date:28 August 2026