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Job Description & How to Apply Below
Atlassian is seeking a Support Account Manager (SAM) to serve high-profile customers with deep product knowledge and proactive guidance. You will be the main technical contact, build strong relationships with senior leadership, and drive resolutions with cross-functional teams across Support, Engineering, and Product.
You will lead proactive reviews, health checks, and roadmap-aligned action plans to maximize customer value while coordinating events like upgrades and migrations.
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