Technology Enabled Care (TEC) Programme Manager

Job Title: Technology Enabled Care (TEC) Programme Manager

Grade/Salary: Band I, SCP 44-47 (£55,609 - £59,025 per annum)

Contract Type: Permanent, Full-time

Working Pattern: Monday – Friday, 37 hours

Location: Sandwell Council House, Freeth St Oldbury B69 3DE

Closing Date: 06/09/2026

Sandwell Council’s (Division) is seeking a strategic and experienced TEC Programme Manager to join its team on a permanent, full-time basis based from its Oldbury office. The organisation is operating to a hybrid working model with 3 days in the office and 2 days working from home.

Technology Enabled Care is central to Sandwell’s ambition to help residents live independently, safely and well for longer. We are seeking an experienced Programme Manager to provide strategic system leadership while ensuring that TEC services are translated into clear, safe, sustainable and high-quality operational delivery.

This is a visible and influential role across Adult Social Care and the wider Sandwell Place. You will act as Sandwell’s professional lead for TEC and digital care technologies, advising senior leaders and shaping the future direction of the programme. You will bring together strategy, programme delivery, operational management, service transformation and partnership working, with a clear focus on prevention, personalisation, digital inclusion and improved outcomes for residents.

Reporting to the BCF Programme Lead, you will lead the strategic development and operational delivery of TEC across Sandwell. You will align the programme with relevant national agendas, Council and Integrated Care System digital strategies, emerging evidence and local Better Care Fund priorities.

• lead the strategic development and delivery of Technology Enabled Care across Sandwell Place;
• develop and implement Sandwell’s TEC action plan, ensuring that agreed priorities are converted into coordinated, measurable and sustainable delivery;
• provide professional leadership and expert advice on TEC, digital care technologies and innovation;
• oversee end-to-end TEC pathways, digital equipment solutions and proactive monitoring models;
• manage service performance, quality assurance, safeguarding, governance, risk and continuous improvement;
• lead and support TEC operational staff, digital care coordinators and project officers, ensuring effective supervision, appraisal and workforce development;
• champion co-production and digital inclusion so services are accessible, personalised, practical and trusted;
• work with Council services, the NHS, primary and community care, housing, VCSE organisations, providers and suppliers to strengthen integrated pathways;
• position TEC within prevention, early intervention, reablement, discharge to assess and community support;
• lead service redesign and organisational readiness for digital change, including workforce capability, new workflows and modern TEC platforms;
• use performance information, evidence, evaluation and user experience to improve delivery and demonstrate impact;
• prepare reports, business cases, Cabinet briefings, dashboards and assurance updates for senior boards and partnership forums;
• manage TEC budgets, forecasting, procurement, contracts and funding opportunities, ensuring value for money and sustainability; and
• represent Sandwell at local, regional and national forums, identifying emerging opportunities and risks in digital care technology.

You will be a credible and collaborative programme leader who can turn strategic ambition into well-governed delivery. You will understand that successful TEC transformation depends on people, pathways, evidence and trust as much as it depends on technology.

• significant leadership experience within Technology Enabled Care, digital transformation, Adult Social Care, health or a closely related environment;
• experience of leading complex programmes or service transformation from design through implementation, embedding and evaluation;
• experience of managing operational services, including people, budgets, contracts, risks, performance and quality;
• a strong understanding of how technology can…