Area Manager, Management General Management

Area Manager

West Anglia | Home-Based

💷 Salary: £36,826 per annum
🕒

Hours:

36 hours per week - Monday to Friday
📄

Contract:

Fixed Term for 5 months

Job Introduction

Be a Leader for Change

At Oxfam, retail is about more than generating income. Every donation sorted, every item sold and every volunteer supported contributes towards tackling poverty, inequality and injustice around the world.

We're looking for an inspiring and values-driven Area Manager to lead our shops across West Anglia. This is an opportunity to combine your commercial expertise with your passion for people, community and social impact.

If you're a leader who believes in empowering others, creating inclusive teams and delivering results while staying true to strong ethical values, we'd love to hear from you.

Main Responsibilities

About the Role

As Area Manager, you'll lead a portfolio of Oxfam shops and online retail operations, ensuring they thrive commercially while embodying Oxfam's commitment to equality, inclusion and feminist leadership principles.

Working closely with Shop Managers, staff and volunteers, you'll create an environment where people feel valued, supported and empowered to succeed. Your leadership will directly influence not only business performance but also the experience, wellbeing and development of the people within your teams.

You'll be responsible for:

Driving sustainable growth across shops and online retail channels.
Leading, coaching and developing a diverse team of managers, staff and volunteers.
Creating an inclusive culture where everyone can contribute and thrive.
Managing area budgets and delivering strong commercial performance.
Championing excellent customer and volunteer experiences.
Supporting teams through change with clarity, empathy and confidence.
Building strong partnerships with support functions and stakeholders across the organisation.
Contributing to the strategic direction and future development of Oxfam Retail.

Location

This role covers West Anglia, and applicants should live within or on the border of the area to support regular travel throughout the region.

Ready to Lead With Purpose?

This role would suit an experienced multi-site retail leader who is motivated not only by commercial success, but by the opportunity to create positive change through people, communities and ethical retail.

Join Oxfam and help turn everyday retail into extraordinary impact.

The Ideal Candidate

Who We're Looking For

We're seeking a compassionate and commercially minded leader who understands that great results come from investing in people.

The ideal candidate will bring:

Leadership & Values

Experience leading large, diverse and geographically dispersed teams.
A people-first leadership style that inspires trust, collaboration and accountability.
A commitment to equality, inclusion and empowering others to achieve their potential.
The ability to build strong, sustainable teams and develop future talent.

Commercial Acumen

Strong commercial awareness and sound business judgement.
A track record of delivering results through others.
Experience managing budgets, performance and operational standards across multiple sites.
Confidence identifying opportunities for growth and improvement.

Personal Qualities

Excellent communication and relationship-building skills.
Resilience and adaptability in a fast-paced environment.
Effective performance and conflict management experience.
Strong organisational and time-management skills.
Proficiency in IT systems, literacy and numeracy.
A full, clean driving licence