Head of Service — Member & Operations; Remote
Remote / Online - Candidates ideally in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-29
Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for:
My Money Matters
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
My Money Matters is seeking a Head of Service to lead our Operations and Member Services teams, supporting 470 employers and over half a million employees. You will build a lean, automation-first function that scales with growth and partners with other teams to ensure a superior experience for employers and members.
You will set strategy, KPIs and processes, manage managers, and drive data-driven decisions to improve service quality, efficiency and retention while collaborating with Product and
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