Senior Project Manager

We are looking for enthusiastic self-starters to join our team. The Remediation Centre of Excellence requires an experienced Senior Project Manager. We’re looking for an individual who can think on their feet and ask the right questions, who has strong leadership skills, the ability to inspire a team and delivery effectively.

At Nationwide we aim to get things right first time but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers.

Are you meticulous and methodical when it comes to planning a new piece of work with multiple work streams?

Do you thrive under pressure working within a fast paced and challenging environment?

Do you have an interest in mitigating risks and issues for complex scenarios?

Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity? If so, then a Senior Project Manager role in the Remediation Centre of Excellence could be for you!

This is a 12 month Fixed Term Contract opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline
office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

Uncompromisingly Customer, whatever our role

There are all sorts of employee benefits available at Nationwide, including:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

Responsible for the day-to-day management and delivery of remediation projects across a portfolio of work, this role spans the full project lifecycle from inception through to close-down. Key responsibilities include supporting project scoping, planning, estimating, and change delivery, while ensuring successful execution against agreed plans, timelines, and quality standards. The role requires the ability to work effectively in ambiguous environments, maintain momentum, and provide regular updates to the Programme Lead on progress, financial performance, risks, issues, and any changes to delivery plans.

Wor…