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Client Services Team Lead
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-03
Manchester, Greater Manchester, M9, England, UK
Listing for:
Vanguard
Full Time, Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Vanguard UK Personal Investor (UKPI) team is seeking a Client Services Team Leader to inspire, coach and develop a crew of associates while hands-on contributing to service delivery. The role focuses on compliant client outcomes, process governance and continuous improvement across people, processes and platforms.
You will lead through 121s, coaching sessions and performance reviews, ensuring high standards of client service across channels and effective problem‑solving for complex cases.
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