Service Lead ASB and Fraud

Location:

Home based/Local office - flexible Salary: £54,263 - £68,830 (London) / £51,553 to £60,645 (South East) / £48,831 to £57,448 East/Mid/South and £46,125 to £54,262 (North)

Hours:

36 hours per week Contract Type:
Secondment/Fixed term contract until November 2027

This is a great opportunity to join our team
- Employer of the Year Housing Heroes awards 2025 Winner Inspiring Workplace of the Year
- The 2026 Inspiring Places to Work UK & Ireland We’re seeking a Service Lead for ASB and Fraud to provide high level coordination and strategic direction on tenancy fraud, Anti-Social Behaviour, Domestic Abuse and legal action for tenancy enforcement.

As well as setting the strategic direction for managing tenancy Fraud and ASB the post holder will ensure timely and accurate performance reports are provided to senior managers. The Service Lead for ASB and Fraud will be responsible for delivering a strategic compliance and audit service aligned to tenancy fraud for Clarion cases and will ensure a consistent, cost effective, responsive and proportionate approach is in place to tackle ASB in all Clarion regions.

If you have strong organisational and planning skills, a positive solution-focussed mindset, and the ability to find innovative solutions to challenges, we would love to hear from you!

Behaviours & Mandatory Accountabilities OD level 4 Salaries are just the starting point.

Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.

Closing Date:
Thursday 17th September 2026 at midnight.

This is a hybrid role based either from home or nearest local office. You'll split your time between working from home and Clarion offices, specific days will be agreed with your line manager. Applicants must be able to travel across the region as required and to other offices on occasions.

This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy;
Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.

About Clarion Housing Group Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.

Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

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Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.