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Job Description & How to Apply Below
As a Supervisor for Patient Support Programs, you will oversee program coordinators and care navigators, ensuring high-quality service within a remote framework. Your leadership will motivate staff and enhance operational efficiency, requiring a strong background in healthcare and people management.
Key Responsibilities:
• Provide coaching and performance support to team members
• Monitor compliance with SOPs and quality standards
• Support recruitment and training initiatives
• Foster a positive, service-oriented team culture
• Collaborate with teams to resolve operational challenges
Requirements:
• University Degree in healthcare or life sciences preferred
• 1-3 years supervisory experience in related fields
• Proven team leadership and management skills
• Experience with contact center or pharmaceutical industries
• Ability to communicate effectively with stakeholders
Enhance patient support service delivery through effective team leadership and operational management at Sentrex Health Solutions.
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