Team Leader, Management

The Housing Team Leader, leads a team who manage the Councils Housing stock in a specific geographical area. They need to maintain the teams focus on delivering excellent customer service whilst also undertaking necessary duties to ensure the health of our communities and undertake income generating work. No two days as a Housing Team Leader are the same which is great, but also will demand excellent personal organisation and initiative.,

for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Georgia Morris, Housing Manager at  A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates.

Read our . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.,

To lead and manage an efficient, customer focused Housing management service, in order to maximise performance and seek continuous improvement.

• Delivering the overall housing management service within a geographical area or the overall sheltered support service within a geographical area within the Neighbourhood Services area of Older Persons Housing.
• To work in partnership with other teams and departments to ensure joined up services to tenants and other service users.
• To line manage and supervise a team of staff including completion of appraisals, one to one's, in accordance with Council policies and procedures.
• To develop positive working relationships with key stakeholders including: tenants, applicants and other partner organisations.
• To take a people-orientated solutions-focussed approach to dealing with customers, quickly and professionally.
• To ensure value for money in service delivery.
• To contribute to the delivery service improvement plans.
• To work with team members to ensure the delivery of high quality services and achievement of performance targets.
• To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice.
• To contribute to the improvement of local service delivery in conjunction with appropriate stakeholders and partners.
• To be personally effective, demonstrating commitment and time management.
• Contribute to delivering culture change to achieve focussed and continuously improving services.
• To promote involvement opportunities to customers.
• To promote equality and diversity in both employment and service delivery.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.
• Improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.
• Work collaboratively with colleagues, knowing when to seek help and advice.
• Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
• Be aware of and comply with Leeds City Council policies and procedures e.g., child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the values, standards, and equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse of equal opportunities,…