Senior Account Manager

We’re on the lookout for an ambitious, curious and self-motivated Senior Account Manager to join our growing Client Services team. This is a brilliant chance to step up, take ownership and make your mark in a dynamic, purpose-led agency. We want someone bright, proactive and brimming with ideas – someone who can keep the plates spinning while spotting new opportunities to make a real impact.

You’ll be joining a passionate, supportive team who care as much about each other as we do about the work. You’ll play a pivotal role in delivering outstanding projects and growing strong client relationships. You won’t just keep things ticking – you’ll bring energy, fresh thinking and a collaborative spirit that makes everything better.

As a Senior Account Manager, you’ll be the trusted partner clients turn to – a safe pair of hands with the spark to push things further. Specifically you’ll:

• Lead and run day-to-day client projects, from first chat to final delivery.
• Nurture relationships and build long-term partnerships that grow.
• Confidently steer multi-channel campaigns across print, digital, social and TV.
• Grow accounts strategically, identifying opportunities to expand client relationships with support from the Client Services Director.
• Hit agreed sales targets by proactively driving new opportunities and increasing monthly billing through cross-sell and upselling.
• Confidently steer multi-channel campaigns across print, digital, social and TV.
• Keep everything on track – on time, on budget, on brief.
• Present and pitch with confidence, showcasing our creativity and strategy.
• Support and develop junior members of the team, giving guidance and advice when required.

We’re Consider – a vibrant, creative agency based in Shoreditch. We partner with brands that have a social purpose, helping them change what’s possible through brilliant ideas and thoughtful design. We’re known for our creativity, strategy and big hearts – and we’re proud to work with clients who share our values.

• Minimum three years’ agency-side experience managing client relationships.
• A confident communicator who can develop strong, long-term partnerships with our clients.
• Extensive account management experience across integrated campaigns and channels.
• Solid knowledge of creative agency processes and digital platforms.
• Exceptional attention to detail, organisation and time management.
• A persuasive, proactive approach and a genuine passion for purpose-led work.

Full-time role - 5 days per week. Salary: £42,500, depending on experience.

Location:

We operate a hybrid working model, with at least one day in our Shoreditch office per week. This role can be demanding, so real motivation is required to thrive, though working hours will be standard office times, with occasional variations due to deadlines and client commitments.

You can also expect a range of rewards and benefits, including:

• A generous holiday allowance starting at 24 days plus bank holidays, as well as office closure over Christmas.
• A pension plan with employer contributions.
• Working from home allowance.
• Employee assistance programme to give you support with your wellbeing.
• Career development plan and progression opportunities.
• A vibrant, friendly, and inclusive team culture.

We value diversity and aspire to reflect this in our team. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion, or belief.