Team Leader, Management

Lead. Inspire. Make a Difference.

Are you an experienced Team Leader / Line Manager who thrives in a fast-paced environment and enjoys supporting and developing others to deliver excellent services?

We are looking for a motivated and proactive Team Leader to join our Acute & Diagnostic Administration Services Team. This is an exciting opportunity to play a key role in leading administration teams across a range of clinical services, ensuring patients, clinicians and colleagues receive a high-quality, efficient and responsive service.

As a Team Leader, you will provide day-to-day line management and operational support, helping to ensure administration services run smoothly while supporting service improvement, staff development and change initiatives.

• Managing and supporting administration teams within Acute & Diagnostic Services
• Co-ordinating workloads, rotas and service cover to maintain high standards of service delivery
• Supporting recruitment, induction, training, supervision and development of staff
• Managing annual leave, sickness absence and workforce planning
• Supporting service redesign and continuous improvement initiatives
• Working closely with senior managers, clinicians and multidisciplinary teams
• Resolving issues, managing competing priorities and responding to operational pressures
• Contributing to the delivery of a modern, patient-focused administration service

We're seeking someone who has:

• Previous supervisory or line management experience
• Strong organisational and prioritisation skills
• Excellent communication and interpersonal skills
• Experience working in a busy administrative environment
• The ability to remain calm under pressure and manage competing demands
• A flexible, solution-focused approach
• Excellent IT skills including Microsoft Office and Teams
• A passion for supporting staff and delivering excellent patient services
• Previous NHS experience would be advantageous but is not essential.

At NHS Dumfries & Galloway, you'll be part of a supportive team that values collaboration, continuous improvement and professional development.

In return, you'll have the opportunity to:

• Develop your management skills
• Make a visible impact on patient services
• Work alongside dedicated and experienced colleagues
• Contribute to service improvements and change projects
• Access a range of NHS staff benefits and development opportunities

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Candidates should have previous experience of directly supervising or line managing staff, including responsibility for workload allocation, attendance management, performance management, training and staff development.

Please note that interviews will be held in person.

Informal enquiries are welcome, please contact Pauline Wells - Pauline.wellst or Tel:
Ext. 33738

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