Manager, Investigations

Vacancy Type: Full-time Permanent

Salary/Hourly Range: $ - $

Work Details (Days/Hours): Monday – Friday, 36.25 hours per week

Hybrid Eligible Yes

Affiliation: Non-Union:
Management/Exempt

Division and Department: Legal Services

Number of Vacancies: 1

Existing/New Job: Existing

Grade: 08

Vacancy Status: Existing Vacancy

Candidate List or Eligibility List: Candidate List

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (4) weeks of paid annual vacation days, increasing with years of service
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

The Manager of Investigations will direct, lead and manage the Investigations Unit within the company. The Manager of Investigations will be responsible to prevent, detect and investigate internal and external fraud and waste matters that put the organization  position will monitor all fraud complaints received by the organization and action appropriately with the team or other business units within the company.

The Manager of Investigations will develop and maintain strong working relationships with internal and external stakeholders and provide recommendations for improvement to processes and policies as required.

Conduct medium to highly complex internal and external investigations into alleged fraud and waste activities, misconduct of employees, residents, or companies in relationship or seeking to do business with TCH.

• Utilizes databases, conduct research and analyze information to support investigations.
• Undertakes detailed questioning of victims, suspects, residents and/or employees to gather relevant facts and evidence.
• Prepare correspondence, briefing notes and extensive reports to internal stakeholders and senior management.

Direct and Manage the Investigations Unit

• Manage the fraud complaints database to ensure all complaints are systematically acted upon appropriately
• Review and approve all investigation reports prepared and completed by the Investigations Unit.
• Strong leadership providing training and guidance to the Investigations Unit, internal and external stakeholders and to Senior Management at an enterprise level.
• Monitor the progress of investigations and provide mentoring and training to members of the team.
• Assist in the development and implementation of new policies, protocols and internal templates, as required.

Ensure proper liaison is establish and maintained with law enforcement, regulatory agencies and other third parties in the investigative process.

• Maintain a strong source of networks within the Corporate Fraud Investigations industry and with law enforcement.
• Ensure that any information received has been properly supported, is confidential and complies with any rules of evidence for…