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Complaints Team Leader — Data‑Driven

Remote / Online - Candidates ideally in
Plymouth, Devon, PL2, England, UK
Listing for: Lendable
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Management
    Change Management
Job Description & How to Apply Below

Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. You’ll drive complex investigations, champion data‑driven improvements, and ensure FCA and DISP adherence while shaping customer outcomes with empathy and clarity.

Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints function.

Are you ready to take on the Complaints Team Leader — Data‑Driven & Hybrid Role role at Lendable?

As a Complaints Team Leader — Data‑Driven & Hybrid Role, you will play an important part at Lendable in England, United Kingdom.

We invite applications for the Complaints Team Leader — Data‑Driven & Hybrid Role position located in England, United Kingdom.

The following position is for a Complaints Team Leader — Data‑Driven & Hybrid Role with Lendable.

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