Remote Business Complaints Team Lead
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-10-05
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Management
Client Relationship Management, Business Administration -
Customer Service/HelpDesk
Client Relationship Management
Vodafone is seeking a Business Complaints Team Leader to manage a team of Complaint Managers, ensuring high-quality, compliant, and timely resolution of customer issues. This remote role emphasizes leadership, coaching, and data-driven improvements to processes and backlogs.
You will collaborate with senior stakeholders, monitor KPIs, and shape a culture of empowerment and excellence while delivering exceptional customer outcomes for Vodafone customers across the UK.
We are currently recruiting a Remote Business Complaints Team Lead for our team in United Kingdom.
Step into the Remote Business Complaints Team Lead role at Vodafone in United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in United Kingdom.
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