Insurance Claims Manager

Our client is seeking a seasoned and results-oriented Insurance Claims Manager to lead their claims department in Klerksdorp . This fully remote leadership role is responsible for overseeing the entire claims handling process, ensuring efficiency, accuracy, and exceptional customer service. You will manage a team of claims adjusters and assessors, develop and implement strategic improvements, and maintain compliance with industry regulations.

This is a crucial position for driving operational excellence and fostering a high-performing, motivated team from the comfort of your home office.

• Lead, train, and mentor a team of insurance claims professionals to achieve departmental goals.
• Develop and implement efficient claims handling procedures and workflows to optimize processing times and customer satisfaction.
• Monitor claims performance metrics, analyze data, and identify areas for improvement.
• Ensure compliance with all relevant insurance laws, regulations, and company policies.
• Manage escalated claims and complex cases, providing expert guidance and resolution.
• Collaborate with other departments, including underwriting and finance, to ensure seamless operations and accurate financial reporting.

• Significant experience (e.g., 7+ years) in insurance claims management, with demonstrated leadership capabilities.
• Strong understanding of various insurance lines and claims handling best practices.
• Proven ability to manage teams, drive performance, and implement strategic initiatives.
• Excellent decision-making, problem-solving, and negotiation skills.
• Proficiency in claims management software and systems, and comfortable with virtual collaboration tools.
• Strong communication and interpersonal skills to effectively lead a remote team.

• Highly competitive salary and bonus structure.
• Fully remote work arrangement, offering significant flexibility.
• Comprehensive benefits package including medical, dental, and retirement plans.
• Generous paid time off and opportunities for professional development.