Remote Social Media Client Manager

Take your career to new heights as a Remote Social Media Client Success Manager at ICUC, where you will manage accounts for Fortune 1000 brands. Focus on client engagement and satisfaction with innovative solutions.

As a Client Success Manager, your mission will be to strengthen relationships with clients through exceptional service. You will utilize your social media expertise and project management skills to deliver bespoke solutions tailored to each client's unique needs. Collaborate closely across teams to ensure strategic alignment and client success.

Key Responsibilities:

• Manage high-profile accounts from initial contact to project completion

• Conduct regular reviews and present performance insights

• Collaborate with media and creative agencies for comprehensive service

• Monitor project statuses in Salesforce and drive proposal development

• Support new business pitches and strategic initiatives

Requirements:

• At least 3 years of experience in social media management

• Proficient in handling both organic and paid media strategies

• Strong verbal and written communication skills

• Excellent organizational abilities in remote settings

• Enthusiasm for continuously learning about industry trends

Bring your client management expertise and engagement strategies to make a difference at ICUC.