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Head of Service — Member & Operations; Remote

Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: My Money Matters
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Management
    Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below

My Money Matters is seeking a Head of Service to lead our Operations and Member Services teams, supporting 470 employers and over half a million employees. You will build a lean, automation-first function that scales with growth and partners with other teams to ensure a superior experience for employers and members.

You will set strategy, KPIs and processes, manage managers, and drive data-driven decisions to improve service quality, efficiency and retention while collaborating with Product and

We are currently recruiting a Head of Service — Member & Operations (Remote) for our team in United Kingdom.

We would love to welcome a new Head of Service — Member & Operations (Remote) to our organisation in United Kingdom.

For the Head of Service — Member & Operations (Remote) position at My Money Matters, we are reviewing applications now.

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