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Remote Business Complaints Team Lead

Remote / Online - Candidates ideally in
Derby, Derbyshire, DE1, England, UK
Listing for: Vodafone
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Management
    Business Administration, Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Vodafone is seeking a Business Complaints Team Leader to manage a team of Complaint Managers, ensuring high-quality, compliant, and timely resolution of customer issues. This remote role emphasizes leadership, coaching, and data-driven improvements to processes and backlogs.

You will collaborate with senior stakeholders, monitor KPIs, and shape a culture of empowerment and excellence while delivering exceptional customer outcomes for Vodafone customers across the UK.

For the Remote Business Complaints Team Lead position at Vodafone, we are reviewing applications now.

We have an opening for a Remote Business Complaints Team Lead in United Kingdom within Management & Operations, Sales.

This role, Remote Business Complaints Team Lead at Vodafone, could be your next career step.

Are you ready to take on the Remote Business Complaints Team Lead role at Vodafone?

We would love to welcome a new Remote Business Complaints Team Lead to our organisation in United Kingdom.

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