Complaints Team Leader — Data‑Driven
Birmingham, West Midlands, B1, England, UK
Listed on 2026-10-07
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Management
Change Management, Project & Program Management, Risk Manager/Analyst, Business Analyst
Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. You’ll drive complex investigations, champion data‑driven improvements, and ensure FCA and DISP adherence while shaping customer outcomes with empathy and clarity.
Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints function.
We have an opening for a Complaints Team Leader — Data‑Driven & Hybrid Role in England, United Kingdom within Management & Operations.
The Complaints Team Leader — Data‑Driven & Hybrid Role position in the Management & Operations field is open for applications.
This role, Complaints Team Leader — Data‑Driven & Hybrid Role at Lendable, could be your next career step.
Are you ready to take on the Complaints Team Leader — Data‑Driven & Hybrid Role role at Lendable?
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