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Remote Team Lead - Customer Experience & Operations

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Firstsource
Full Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 52000 - 54000 USD Yearly USD 52000.00 54000.00 YEAR
Job Description & How to Apply Below

First Source Healthcare is hiring a Team Lead for full-time work-from-home operations across our service and hospitality environments. You will inspire and manage a team of customer service associates to deliver consistent, high-quality guest experiences and manage daily operations.

You will monitor KPI/SLA performance, coach staff, handle escalations, coordinate with HR and admin, and organize training, shifts, and team meetings to ensure efficient, compliant service delivery and strong team

We have an opening for a Remote Team Lead
- Customer Experience & Operations in Louisville, KY, United States within Management & Operations, Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Team Lead
- Customer Experience & Operations role in the description above.

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