Remote Head of Customer Experience & Operations
Watsonville, Santa Cruz County, California, 95076, USA
Listed on 2026-10-07
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Management
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Customer Service/HelpDesk
Nordic Naturals in the United States is seeking a Director of Customer Experience to lead day-to-day service operations for D2C, B2B, and B2C channels, ensuring service standards and high customer satisfaction while optimizing processes and team performance. This role emphasizes cross-channel management and continuous improvement in a remote setting.
You will drive omnichannel journeys, oversee the SAP order journey, and develop SOPs, metrics, and talents.
We invite applications for the Remote Head of Customer Experience & Operations position located in Watsonville, CA, United States.
This is a strong role to take on the Remote Head of Customer Experience & Operations role at Nordic Naturals.
As a Remote Head of Customer Experience & Operations, you will play an important part at Nordic Naturals in Watsonville, CA, United States.
The following opportunity is for a Remote Head of Customer Experience & Operations with Nordic Naturals.
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