Vice President of Revenue Cycle

Overview

POSITION SUMMARY The Vice President of Revenue Cycle Operations provides strategic leadership for MB2’s enterprise revenue cycle functions, driving collections performance, cash flow, accounts receivable management, payer outcomes, and the patient financial experience across the entire enterprise, regardless of centralized support level, while effectuating labor efficiency at revenue cycle home office departments.  This leader partners with Operations, Finance, Credentialing, Integration, Payer Strategy, Procurement, Technology, and other support teams to standardize processes, strengthen accountability, support growth initiatives, and improve efficiency, innovation, and financial outcomes for MB2 practice.

Essential Duties & Responsibilities  Strategic Leadership Develop and execute the long-term vision, strategy, and operational roadmap for Revenue Cycle Operations, pioneering innovation while leading change management among constituents and stakeholders.  Establish enterprise goals, KPIs, and performance standards aligned with MB2 financial objectives. Partner with executive leadership to improve collections, reduce write-offs, accelerate cash conversion, and maximize practice profitability. Support acquisitions, Denovos, specialty expansion, integrations, and practice transitions.

Serve as business owner for revenue cycle, insurance operations, and patient collection vendors in partnership with Operations for the MB2 Enterprise.  Revenue Cycle Operations Provide executive oversight of the complete revenue cycle, including: verification, eligibility, pre-authorizations, and treatment estimate accuracy

Claims management, payment posting, insurance follow-up, denial prevention, and appeals

Patient billing and collections, credit balances, refunds, revenue integrity, and coding compliance efficiency and results.

Develop scalable workflows, policies, and procedures that drive consistency and operational excellence across supported practices.

Financial Performance & Analytics Own enterprise revenue cycle metrics, reporting, forecasting, and dashboards. Monitor collections, net collection rate, accounts receivable aging, denial rates, underpayments, patient collections, productivity, and related indicators. Use data to identify trends, operational gaps, payer opportunities, and process improvements. Deliver actionable recommendations to executive leadership, Finance, and Operations. 'Payer Strategy & Reimbursement Partner closely with Payer Strategy and Credentialing teams to optimize reimbursement outcomes and network participation.

Identify reimbursement trends, contract opportunities, and payer-specific challenges affecting practice performance. Lead initiatives that improve claim acceptance rates, reduce denial volume, and strengthen payer relationships. Ensure operational alignment between credentialing activities and revenue cycle performance.  Technology & Process Improvement Evaluate, implement, and optimize revenue cycle systems, automation tools, analytics platforms, and AI-enabled solutions. Improve workflow efficiency, accuracy, data integrity, and labor expense management across revenue cycle operations.

Team Leadership Recruit, develop, mentor, and retain high-performing revenue cycle leaders and team members. Build a culture of accountability, service excellence, continuous improvement, and professional development. Set clear expectations, support succession planning, and partner with Operations to educate practice teams on revenue cycle best practices.

Compliance & Risk Management Ensure compliance with applicable federal and state regulations, payer requirements, privacy standards, and company policies. Maintain robust internal controls, auditing practices, and…