Director of Academic Partnerships

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $97,000 - $110,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

FLSA Status Exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work.

This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience.

We’re looking for team members who thrive in:

• High-energy, in-person environments where innovation happens face-to-face
• Flexible scheduling that follows student needs, not the clock
• Startup intensity within a world-class university structure

We’re not looking for people who want a job. We’re looking for builders who want a mission.

SU Global seeks a Director of Academic Partnerships to lead a dynamic team focused on delivering exceptional, premium-quality educational experiences to academic partners across the university. This role requires a strategic leader with significant experience in educational partnerships, creative content development, and team management. The Director oversees an academic partnership team model of Managers of Academic Partnerships who serve as dedicated account managers for assigned schools and colleges, ensuring seamless collaboration and high-quality, engaging deliverables that reflect Syracuse University’s brand standards.

The Director manages several academic partnership teams, each containing multimedia designers, video producers, instructional designers, and Managers of Academic Partnerships who serve as the primary interface with campus stakeholders. The Director may also directly oversee an academic partnership team of internal staff and/or external consultants working on high-priority or specialized programs, serving in a mentor/coach capacity. Additionally, the Director oversees a Quality Assurance team that ensures consistency and excellence across all academic partnership teams.

Required:

• Master’s degree in Education, Instructional Design, Business Administration, or related field
• 7+ years of experience in educational partnerships, client relationship management, consulting or similar role in higher education
• Minimum 5 years of supervisory or senior leadership experience, preferably including creative or technical teams
• Experience managing complex,…