Community Director | General Manager

If creativity, innovation, service and a chance to make a real difference in peoples’ lives are important to you, wewant you on our team. Please see below for current job opportunities. While we thank all respondents, only those under consideration will be contacted.

Would you like to fill the time withfulfillingwork for Seniors?

Join a company that believes in Making Today Great!

Work for a Premier Retirement Community and employer in Ancaster, Ontario

Be a part of a team that shares a passion for making a positive impact and see why we are Happier Here™!

Enjoy competitive salary and health benefits, team meals, vacation, sick pay and more!

About V!

VA Retirement Communities

What do you get when a team of experienced industry professionals combine their passion and decide it’s time to raise the bar in the retirement living industry? You get V!

VA Retirement Communities. At V!

VA, we aren’t about grand statements or lofty ideals. We are a team committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry.

It’s our shared values that make for a refreshing and caring approach to retirement living and help us achieve our mission –
Making Today Great!

A New Opportunity Awaits

Reporting to the Vice President, Community Experience, the Community Director is directly responsible for the overall management of the Community which includes having the seven department managers reporting directly into the role (Concierge & Office Manager, Building Services Manager, Community Relations Manager, Executive Chef, Culinary Services Manager, Wellness Manager and Lifestyles Manager). The key accountabilities include Community and financial management, working to continuously improve the Community Member experience and on-going Team Member development and experience.

The Community Director is responsible for creating a positive, innovative and inspirational environment where Team Members trust and respect is demonstrated through their ability to embrace and deliver the Orange Dot Values with Community Members, each other and all stakeholders. As this role also encompasses responsibility for sales and marketing, there is a ‘dotted line’ accountability to the VP of Marketing and Sales.

V!

VA leaders work collaboratively to provide consistent and exceptional service to our Community Members by creating places where they love to live and laugh. They inspire innovation, creativity, passion and a love of service for our Team Members.

Responsibilities will include, but are not limited to:

• Manage the day-to-day operations of the Community providing leadership and guidance to the department managers and ensuring a high level of engagement and team morale.
• Implement strategies and initiatives developed during pre-opening; adjust plans to respond to needs of the Community and Community Members.
• Align the Community with the V!
  
  VA operational objectives and set goals for yourself and others to achieve those objectives.
• Monitor the financial performance of the Community against the annual budget, accounting for variances and implementing corrective actions as required to meet budget objectives.
• Identify, assess and resolve issues encountered in the day-to-day operations of the Community.
• Liaise with the VP of Marketing to establish, develop and/or implement local and company-wide marketing campaigns, strategies and programs.
• Work closely with Home Office to develop local quarterly and annual sales strategies, and ensure that the agreed upon plans are implemented, measured and that result accountabilities are clear and achieved.
• Identify, assess and engage…