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Remote Senior WFM Manager – AI-Driven Capacity & Strategy

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Coinbase, Inc.
Remote/Work from Home position
Listed on 2026-10-08
Job specializations:
  • Management
    Operations Management, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 166000 - 196000 USD Yearly USD 166000.00 196000.00 YEAR
Job Description & How to Apply Below

Coinbase, Inc. is seeking a Senior Manager, Workforce Management within the Customer Experience team to transform WFM into a strategic, AI-informed capability that guides how Coinbase plans, staffs, and scales its operations.

You will own capacity planning, forecasting, and cost modeling across Consumer CX, partnering with Finance, Legal, and Compliance to drive alignment on resourcing and productivity in a fast-paced fintech environment.

This posting is for the Remote Senior WFM Manager – AI-Driven Capacity & Strategy role at Coinbase, Inc., based in Hartford, CT, United States.

We are looking to fill the Remote Senior WFM Manager – AI-Driven Capacity & Strategy position at Coinbase, Inc. in Hartford, CT, United States.

The Remote Senior WFM Manager – AI-Driven Capacity & Strategy role at Coinbase, Inc. is now open for applications in Hartford, CT, United States.

Position Requirements
10+ Years work experience
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