Ops Supervisor - Sacremento, CA

California - Work From Home

CEVALogistics

Ground and Rail Logistics

Permanent contract

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact.

Thisis more than a job.

It’sa journey on which you rise.

Coordinate and supervise all activities on the outbound dock and ensures operations are coordinated efficiently. Models and acts in accordance with our guiding principles and core values.

• Develop and maintain excellent customer service to internal and external customers at all times.
• Plan the daily work schedule by reviewing existing work orders, arrival notices and instructions from customers.
• Assess priorities based on time sensitivity and available resources.
• Assign duties appropriate to warehouse staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment or staffing needs.
• Train new staff in assigned duties, and quality management activities or delegates training responsibilities to experienced specialist.
• Assign selective supervisory tasks as needed to experienced specialists acting as leads for lower level warehouse staff.
• Monitor quality and quantity of jobs performed throughout the day, providing advice and guidance as necessary.
• Keep abreast of progress on problems.
• Keep manager advised of progress or problems requiring attention on a daily basis.
• Hold regular meetings with warehouse staff to assess group’s overall status.
• Promote positive relationship with clients by providing excellent customer service.
• Provide responsible supervision and control for all department activities.
• Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.
• Perform other duties as assigned.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from employees, management and customers.
• PC Literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Basic understanding of business financial principles including P&Ls, budgets, payroll, financial reporting and expense control.
• Demonstrated leadership ability. Ability to allocate work assignments and/or tasks or responsibility to others and hold them accountable to maximize the effectiveness…