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Remote Senior Manager, Public Sector Customer Success

Remote / Online - Candidates ideally in
Fairfax, Fairfax County, Virginia, 22032, USA
Listing for: Trellix
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Trellix is seeking a Senior Manager, Customer Success for the U.S. Public Sector to lead a team of 8 Customer Success Managers.

You will direct strategy, execution, and lifecycle management for Federal Civilian, DoD, IC, and SLED/GHE accounts, reporting to the Senior Director of Customer Success & Professional Services. In this role, you will drive gross retention, net retention, platform adoption, and customer value realization, partnering with Sales, Professional Services, and Support to

This Full Time position is for the Remote Senior Manager, Public Sector Customer Success role at Trellix.

We would love to welcome a new Remote Senior Manager, Public Sector Customer Success to our team in Richmond, VA, United States.

For the Remote Senior Manager, Public Sector Customer Success position at Trellix, we are reviewing applications now.

Position Requirements
10+ Years work experience
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