Remote Senior Medicare Inbound Operations Leader
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-10-09
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Management
Healthcare Management, Operations Management
Humana Inc. seeks an Associate Vice President, Medicare Inbound Contact Operations to lead one of its largest contact center portfolios.
You will shape a multi-year strategy, oversee internal and external teams including 12,000+ associates, and drive service excellence across voice, chat, and digital channels while improving Stars, NPS, and member experience. This role requires a Bachelor's degree, 10+ years in leadership in healthcare or contact centers, and a proven ability to transform
This Full Time opportunity is for the Remote Senior Medicare Inbound Operations Leader role at Humana Inc.
The position is based in United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 168..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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