Director, Patient & Call Center Leadership
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-10-09
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Management
Healthcare Management
Gifthealth Inc. is seeking a Director of Patient Experience to lead a large, multi-channel call center serving our strategic accounts. You will own patient experience KPIs, vendor relationships, and cross-functional performance across operations, product, clinical, and finance.
You will coach a big leadership team, drive data-driven improvements, and balance patient outcomes with cost efficiency in a remote work environment. HIPAA compliant operations and enterprise client focus are essential.
We are looking to fill the Director, Patient Experience & Call Center Leadership position at Gifthealth Inc in NC, United States.
As a Director, Patient Experience & Call Center Leadership, you will play an important part at Gifthealth Inc in NC, United States.
We invite applications for the Director, Patient Experience & Call Center Leadership position located in NC, United States.
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