Executive Director, Enterprise Customer Success; Remote
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-10-09
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Management
Site Owl, part of ASSA ABLOY Group, is seeking a Director of Customer Success in a true player-coach role in the Austin area. You will develop a high-performing CS team, manage top Enterprise accounts, and own NRR/GRR while shaping strategy with the leadership team.
Oversight of Support and cross-functional collaboration with Sales and Product are included. You'll build scalable CS processes, drive retention, and ensure fast, high-quality customer guidance, reporting to Site Owl's General Manager.
The following role is for a Executive Director, Enterprise Customer Success (Remote) with ASSA ABLOY Group.
As a Executive Director, Enterprise Customer Success (Remote), you will play an important part at ASSA ABLOY Group in Austin, TX, United States.
We invite applications for the Executive Director, Enterprise Customer Success (Remote) position located in Austin, TX, United States.
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