CMA Supervisor

Join a Winning Team at One of Colorado's Best Workplaces!

The Resource Exchange (TRE)
At TRE, we don't just provide services – we transform lives.

Our commitment to empowering individuals and creating inclusive communities has earned us recognition as one of Colorado’s top employers for five consecutive years. But don't just take our word for it:
The standard of work and the culture of providing excellent service is something I’m proud to be a part of.  Current TRE Staff Member, November 2024

Why TRE is the Place for You:
• Make an Impact:
Advocate for and empower people of all ages and abilities, from infants to seniors, creating lasting change through collaboration with families, communities, and partners.
• Work with

Purpose:

As part of a dedicated team, you’ll help strengthen families and promote inclusion in communities across El Paso, Pueblo, Teller, and Park counties.
• Enjoy a Positive Work Environment:
Join a culture that’s consistently recognized as one of the Best Workplaces in Colorado.

Who We Are:

At The Resource Exchange, we pride ourselves on being a team of over 400 passionate and talented staff who serve more than 12,000 individuals. From those with disabilities and mental health challenges to those in need of long-term care, we provide person-centered support focused on independence, inclusion, and collaboration.

What We Offer:

• Comprehensive Benefits:
Health, dental, vision, Lifestyle Spending Account for health and wellness, plus pet insurance for your furry friends
• True Flexibility:
Flexible work schedules to fit your life (yes, we really mean it!).
• Generous Time Off:
Paid Time Off with your birthday off, paid holidays, and time to celebrate what matters most to you.
• Public Student Loan Forgiveness:
We're invested in your future.
• Volunteer Opportunities:
Paid time off to give back to the community.
• Growth & Development:
Leadership, career advancement, and workgroup opportunities to help you thrive.

Come thrive with us! At TRE, your passion for service will be recognized, and you'll be part of a culture that celebrates making a difference.

Ready to join one of Colorado’s Best Workplaces? Apply today

Position Title:

Case Management Agency Supervisor Department:
Case Management Agency (CMA)

Reports To:

Case Management Agency ManagerFLSA Status:
Exempt Supervision Responsibilities:
Yes (teams may vary at approximately 20 employees)
Work Environment:
Hybrid position with regular in-office expectations, community-based responsibilities, and remote work based on operational needs.

Member Engagement:
Models, coaches, and reinforces consistent, high-quality communication standards across the team in interactions with employees, members, families, and providers across phone, email, in-person, and virtual settings to support a reliable and consistent member experience.

Starting Range: $63,504.62 - $66,166.89/annual

Benefits:
Health, dental, vision, employer-paid life, voluntary life, long-term disability, 401K with employer contributions, pet insurance, additional supplemental insurance options, flexible work environment, training and growth opportunities, workgroup participation, public student loan forgiveness eligibility, mileage reimbursement, and more.

General Description:

The Case Management Supervisor provides leadership and oversight to ensure coordinated, compliant case management and a high-quality, consistent member experience. This role supports service delivery within an assigned age band or functional area (e.g., Intake, or Active services) and leads day-to-day operations across multiple team-based loops, focusing on staff performance, workflow coordination, and compliance with HCPF and TRE requirements. Working within the team-based, age-banded model, the Supervisor models…