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Director, Customer Success: Retention & Growth; Remote

Remote / Online - Candidates ideally in
Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Relx Plc
Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Management
    Client Relationship Management, Account Manager
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 99000 - 183000 USD Yearly USD 99000.00 183000.00 YEAR
Job Description & How to Apply Below
Position: Director, Customer Success: Retention & Growth (Remote)

Lexis Nexis Risk Solutions, within the Vital Chek portfolio, seeks a Director of Customer Success (Retention and Growth) in Franklin, TN, with remote-USA capability. You will lead a team of five CSMs, drive retention and expansion, and manage executive relationships with government customers.

Travel to client sites and events will be required. The role focuses on proactive retention, growth opportunities, and cross-team collaboration to maximize long-term value.

The following role is for a Director, Customer Success:
Retention & Growth (Remote) with Relx Plc.

The Director, Customer Success:
Retention & Growth (Remote) position in the Sales, Other field is open for applications.

We have an opening for a Director, Customer Success:
Retention & Growth (Remote) in Franklin, TN, United States within Sales, Other.

This role, Director, Customer Success:
Retention & Growth (Remote) at Relx Plc, could be your next move.

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