Service Excellence Team Lead | Hybrid/Remote Coaching
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-10-10
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Management
Professional Development, Client Relationship Management, Change Management, BD Manager
Domestic & General is hiring a Team Leader for the Service Excellence department in a hybrid role with Nottingham, Bedworth or Brighton offices and remote options. This 37.5-hour week position leads coaching, real-time support and performance improvement across the team to deliver exceptional customer service.
You will coach agents, manage escalations and partner with L&D and IT to drive continuous improvements, while building strong stakeholder relationships and maintaining a proactive, “one
Consider building your career as a Service Excellence Team Lead | Hybrid/Remote Coaching at Domestic & General.
Our organisation is growing, and we are hiring a Service Excellence Team Lead | Hybrid/Remote Coaching in Nottingham, England, United Kingdom.
This role is for the Service Excellence Team Lead | Hybrid/Remote Coaching role at Domestic & General.
We are seeking a motivated Service Excellence Team Lead | Hybrid/Remote Coaching to join Domestic & General in Nottingham, England, United Kingdom.
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