Senior Customer Resolutions Lead
Ripponden, Sowerby Bridge, West Yorkshire, HX6 1AA, England, UK
Listed on 2026-10-11
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
JLA Limited in Ripponden is seeking a Customer Resolutions Team Lead to drive effective complaint resolution and improve customer outcomes. You will lead and develop a high-performing team delivering fair, timely resolutions while influencing wider business improvements.
The role is hybrid with 3 days in the office, focusing on governance, QA, and performance management to protect growth opportunities and customer trust.
This role is for the Senior Customer Resolutions Lead — Hybrid Role role at JLA Limited.
All applications are reviewed carefully by our team.
The position is based in Ripponden, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 34.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).