Manager Patient Financial Services - Financial Clearance

Manager Patient Financial Services - Financial Clearance

Salary Range: $42.06 - $63.10 per hour
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

This is a remote position. If selected, candidates must reside and perform work within Oregon, Washington, or Alaska, and must be located within a one-hour drive of a main Peace Health hospital facility.

If you've built a career in revenue cycle leadership and you're ready to move beyond simply managing numbers, this is an opportunity to lead a team that directly impacts a patient's ability to receive care. At Peace Health, our Financial Clearance team helps patients navigate insurance requirements, authorizations, and financial processes before treatment, ensuring fewer barriers and a better experience when it matters most.

• Your work influences patient access. Financial Clearance is often the first step in a patient's care journey, and your leadership helps remove obstacles before they become delays.
• Lead people, not just processes. You'll coach, develop, and support a team whose work makes a meaningful difference for patients and families every day.
• Drive improvement with autonomy. You'll have the opportunity to identify challenges, implement solutions, and shape workflows that improve both patient and team experiences.
• Partner across the organization. Work closely with operational, clinical, and revenue cycle leaders to create a seamless experience from scheduling through treatment.
• Join a mission-driven health system. Peace Health combines the resources of an established healthcare organization with a culture that prioritizes compassion, service, and community impact.

As the Manager of Patient Financial Services - Financial Clearance, you'll lead the daily operations of the Financial Clearance team while creating an environment where caregivers can thrive and patients receive an exceptional experience.

You will:

• Lead the day-to-day operations of Financial Clearance.
• Help ensure patients are financially cleared for services without unnecessary delays.
• Remove barriers that may impact a patient's ability to access care.
• Guide and support team members through coaching, mentoring, and performance development.
• Hire, onboard, and develop high-performing caregivers.
• Set clear expectations and provide meaningful feedback.
• Monitor productivity, quality, and service outcomes.
• Review operational data and use insights to improve results.
• Develop and implement process improvements that enhance efficiency and the patient experience.
• Collaborate with leaders across Revenue Cycle, Patient Access, and clinical departments.
• Ensure department practices meet regulatory and organizational requirements.
• Manage department budgets, staffing plans, and resource needs.
• Support education and training initiatives that help caregivers grow their careers.
• Create a culture focused on accountability, teamwork, service, and continuous improvement.

• Bachelor's degree or a combination of education and professional experience that provides the knowledge and skills needed to perform this role.
• Minimum of five (5) years of revenue cycle experience within a hospital or health system setting.
• Minimum of two (2) years of leadership experience.

• Experience working with Epic.
• HFMA, MGMA, or AHIMA certification.
• Epic certification in one or more hospital claims or revenue cycle workflows.

• Ability to lead teams and achieve operational and financial goals.
• Strong understanding of healthcare revenue cycle operations.
• Knowledge of financial reporting and healthcare reimbursement practices.
• Experience using data to identify trends, solve problems, and improve performance.
• Working knowledge of EMR and revenue cycle systems.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Office applications.

We know great leaders come from a variety of backgrounds, and not every qualified candidate will meet every preferred qualification. If you're excited about the opportunity to lead teams, improve patient access, and make a meaningful impact, we encourage you to apply even if your experience doesn't match…