Territory Manager

The Territory Manager (TM) role consists of an individual who will build client relationships and drive measurable sales results through outstanding program execution andpeopleleadership in assigned geography. The TMis responsible for training and coaching a team of remote area managers (peer coaches) and merchandisers. The TM will also need tomaintaina high levelof communication through email, phone, and personal contact with their assigned Territory Manager and Merchandising Team.

Other duties will include but are not limited to people development, succession planning, budget management, owner of measurable metrics for geography,managing team’s audit review program, meets and exceedsidentifiedtargets in sales,profits,and service. The ideal candidate should be able to effectively lead and build remote work teams with excellent communication and organizational skills. The ideal candidate is a self-starter, quick learner, with a strong attention to detail, works well in independent situations, andcanbuild relationships with business partners and their remote team and our clients/vendors.

• Provide direct management, leadership,guidance,and problem-solvingdirection to remote workforce ofArea Managers(Peer Coaches) and Merchandisers in assigned geography to execute effectively and efficiently in the field.

• Collaborate with Regional Leadership on strategic initiatives related to sales growth coverage, retail projects, and communicatetothe assigned retail team.

• Travels within assigned geography to address areas of opportunity thatimpactretail business.

• Manage and analyzestore routing coverage, assignments,staffing and special projects in assigned geography to ensureefficiencyand full store coverage is aligned with goals and budgets outlined for assigned geography.

• Review and analyze daily reporting related to Territory Performance (Service History, Overdue Service Report,Qlik View) and developplanto address opportunities.

• Review and approve all expenses and wages (i.e., payroll, mileage, and overtime) for Field Personnel in assigned geography.

• Engage and conduct weekly business reviews with Area Managers (Peer Coaches) and Merchandisers to discuss current and future departmental and company initiatives and priorities of the areas, and employee appreciation.

• Develop people through training as well as direct organizational and team development initiatives using training and performance management tools to include but not limitedto:performance reviews, in-store assessments,individual employee development plans, trainingplansand succession planning documentation.

• Provide robust and compliant training and support to Area Managers (Peer Coaches) to ensure they are providing proper training to Merchandisers.

• Manage thehiring process in assigned geography as the Hiring Manager; including but not limitedto:reviewing resumes/applications of qualified candidates, conducting in-person and video-conferencinginterviewsand overalldeterminingthe best qualified candidates for hire into open positions in assigned geography.

• Manage and track the completion of the 30/60/90-day Training Plan and all 3rd Party Projects andm Plansfor assigned geography of responsibility. Ensures 90-day training plan iscompletedand proper forms aresubmittedfor documentation.

• Timely completion of all administrative duties and reporting.

• Provide clear and effective communication and direction to direct reports, outlining expectations and duties.

• Ensure employees in assigned geography are compliant with all company policies, standards, priorities, and store opportunities.