Supervisor, Denials

Description

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.

At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than?1,400?individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

• The Supervisor, Denials Operations leads the day-to-day execution of denial management workflows?for a team of individual contributors.??
  
  This role?is responsible for?ensuring work moves?efficiently,?performance expectations are met, and quality standards are consistently upheld within a high-volume, production-driven environment.
• Acting as the frontline control point for workflow execution, the Supervisor manages?real-time work distribution, monitors performance throughout the day, and intervenes quickly to resolve delays, bottlenecks, or quality issues.
• Drives productivity, quality, and throughput by ensuring work progresses without delays or gaps, while maintaining adherence to workflow and payer standards. Reinforces accountability and consistency across the team to support reliable, high-volume execution

• Manage real-time work distribution to balance workloads and ensure continuous progress
• Monitor account movement across workflow stages and intervene to prevent delays
• Identify and elevate workflow bottlenecks or system issues impacting throughput
• Lead, coach, and support a team of 8–15 team mates
• Provide real-time feedback to improve productivity, quality, and adherence
• Conduct 1:1s and performance discussions to reinforce expectations
• Track productivity, quality, and cycle time metrics
• Address performance gaps quickly and reinforce accountability
• Ensure adherence to payer guidelines, internal processes, and regulatory requirements
• Maintain audit readiness and enforce HIPAA compliance
• Support resolution of complex or escalated accounts
• Provide guidance on payer requirements and workflow expectations
• Support onboarding and ongoing training for team members
• Reinforce adoption of new workflows, tools, and automation

• Experience leading frontline teams in a high-volume, performance-driven environment
• Strong ability to manage daily workflow execution and drive productivity
• Knowledge of denial management processes and payer requirements
• Strong coaching, communication, and…