Risk and Compliance Manager

Risk and Compliance Manager

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily
. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more
—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Remote Job Opportunity

Position Summary

The Manager, Compliance & Risk will lead audit, risk management, and process automation work to support KBS Legal, Safety, Risk, and Compliance teams. This position is a multi-dimensional role that requires extensive leadership, management, decision-making, and data analysis skills. The position’s primary objectives are to lead and manage audit and compliance processes that manage and mitigate  the beginning, the role will focus on supply chain and subcontractor risk, primarily in California, but the scope will expand as the Manager, Compliance & Risk is onboarded and builds a team.

Initial work will include designing and building a subcontractor audit process in partnership with KBS IT, facilitating record requests and audits; coordinating with internal team members and subcontractors, conducting outreach to subcontractors, collecting and analyzing audit data, summarizing and reporting audit details to leadership, developing process improvements; facilitating and coordinating subcontract terminations if applicable; and acting as a liaison with cross-functional teams.

As a manager, you will train, develop, and lead support staff.

Salary: $110-$130k per year

Essential Duties and Responsibilities

• Actively lead and oversee audit and compliance workflows, with an initial focus on subcontractors in California.
• Design and build audit and risk mitigation workflows with a focus on automation and system integration.
• Anticipates risk and develops proactive measures to identify and mitigate risks based on audit results, compliance requirements, and industry knowledge.
• Manage the training and development of compliance team to ensure their performance is focused on audits, compliance, and related legal obligations.
• Engages regularly with KBS subcontractors; develops communications and information for subcontractors regarding audit and compliance requirements.
• Assesses current processes on a frequent basis to identify process improvement opportunities
• Design and track mitigation plans and key risk indicators, and escalates emerging or unmitigated risks to leadership.
• Design and implement automated workflows, alerts, and escalations, such as records requests, missed-deadline notices, obligation tracking, and corrective-action follow-up, primarily in Netsuite, Salesforce, Agiloft, Microsoft 365, and reporting databases.
• Improves processes and documents procedures based on collection of metrics, feedback from team members, and approval from department or company leadership
• Evaluate AI and document-extraction tools for compliance review, and partner with IT on requirements, security review, testing, and deployment under KBS change-management and data-security standards.
• Develops or revises training documentation such as process flowcharts, guidance documents, and procedure manuals.
• Develops reporting for senior leadership, and to assist team with tracking workload and status of ongoing audits and record collection
• Sets up cross-functional meetings to facilitate the resolution of issues, mitigate risk, or discuss ways to solve problems and improve processes

Additional Duties and…