Membership and Committee Manager

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Full Time Professional Mount Royal, NJ, US

Salary Range: $70,000.00 To $80,000.00 Annually

Job Title:Membership & Committee Manager

Reports To: Account Executive III

Department:Association Management Services (AMS)

FLSA Status:Exempt

Classification:Full-time

Location:Remote

Who We Are:

Talley Management Group, Inc. (Talley), is an employee-owned company who specializes in delivering innovative management solutions that empower associations, non-profits, and professional societies to thrive. We partner with organizations to provide full-service association management and outsourced services. Our tailored approach ensures that our clients achieve their goals, enhance member experiences, and create lasting impact within their industries.

What We Do:

Founded on a passion for excellence and collaboration, Talley is a leading association management company with decades of experience serving diverse associations. We are a team of dedicated professionals committed to fostering connections, driving growth, and delivering results. Guided by our mission and core values, we strive to be the trusted partner that organizations rely on to navigate challenges and achieve their mission.

Position Overview:

The Membership & Committee Manager for Talley’s client, the American Headache Society (AHS) leads membership operations, including outreach and retention campaigns, and serves as key liaison for several Committees. This role serves as the operational backbone of the membership function — partnering with the Account Executive, the IT Systems Administrator, and client team to ensure data integrity, retention performance, and operational efficiency.

The ideal candidate is highly analytical, detail-oriented, and experienced in managing complex membership structures, interpreting retention trends, and committee liaison experience. This individual must have a keen eye for details, strong time management to manage competing priorities, and strong written and verbal communication skills.

Key Responsibilities:

• Membership
  • Develops and oversees the full membership retention and acquisition cycle, providing data-driven insights to support AHS strategy and decision-making
  • Develops and oversees the implementation of retention campaigns in conjunction with the Membership Chair, including email merge campaigns segmented by renewal status, membership type, tenure, or engagement level, to drive timely renewals and reduce lapse rates
  • Develops member outreach initiatives in conjunction with the Membership Chair and manages execution via Hub Spot or similar communication system
  • Monitors the performance of retention campaigns and adjusts messaging, timing, or segmentation strategies based on response and conversion data
  • Processes membership applications in accordance with AHS policy
  • Tracks key metrics and develops trend reports for AHS CEO and volunteer leadership
  • Maintains and manages complex membership structure configurations within the AMS, partnering with the Sys Admin on advanced setup, troubleshooting, and system-level changes as needed
  • Identifies opportunities to leverage AMS functionality to improve operational workflows, reduce manual effort, and enhance reporting capabilities
  • Serves as the lead for Society’s membership database, including record maintenance, knowledge of key features and workflows, and engagement tracking
• Special Interest Groups (SIGS)
  • Oversees SIGS designed to enhance AHS’ scientific, educational and patient care goals:
    • Supports SIG leaders in developing programs and initiatives.
    • Assist with implementation and execution of SIG…