Ownership Manager

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Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Closing Date:

18/10/2026

Job Category:

Adult Social Care

Service Area:

Adult Services
- Housing Operations (HRA)

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five  addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

We’re recruiting a Home Ownership Manager to lead our Home Ownership team within Housing Operations.

This is a rewarding leadership role responsible for delivering high-quality leasehold and home ownership services that make a real difference to residents across Milton Keynes.

You’ll lead a dedicated team, overseeing leasehold management, service charges, major works consultation and Right to Buy processes, while ensuring compliance with housing legislation, consumer standards and regulatory requirements.

We're looking for a housing professional with a Chartered Institute of Housing Level 4 qualification, or an equivalent level of knowledge and experience, who can combine specialist expertise with confident leadership and a collaborative approach.

Based within Housing Operations, you’ll help shape and improve the service, support colleagues to succeed and deliver fair, customer-focused outcomes for residents. At Milton Keynes City Council, we are dedicated, respectful and collaborative, working together to deliver decent homes and thriving communities.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 27th October 2026

• Lead, support and develop the Home Ownership team, creating an inclusive and collaborative culture focused on residents and high-quality performance.
• Oversee the delivery of leasehold management, Section 20 consultation, major works and service charge invoicing, Right to Buy processes and income recovery.
• Plan and manage resources so the service remains effective, resilient and compliant with housing, leasehold, fire safety and consumer standards.
• Resolve complex cases and complaints, identify what can be learned and use that learning to improve outcomes for residents.
• Provide specialist advice and build productive relationships with residents, councillors, contractors, partner organisations and colleagues across the…