Project Manager - Remote Boston MA Area; PMO

Department: Blue Mantis

Employment Type: Full Time

Location: Remote

Compensation: $95,000 - $130,000 / year

The Project Manager is responsible for managing billable customer projects from startup through closure, achieving measurable customer satisfaction and business outcomes. This role works directly with clients, internal delivery teams, practice leaders, vendors, and other stakeholders to ensure project deliverables align with approved scope, schedule, budget, acceptance criteria, and client objectives. The Project Manager provides disciplined governance, proactive communication, financial oversight, risk management, and issue resolution across multiple concurrent technology services engagements.

• Manage customer projects from startup through closure using established PMO methodology, internal tools, and required governance processes.
• Confirm project objectives, scope, deliverables, milestones, acceptance criteria, roles, and responsibilities with internal and external stakeholders.
• Develop and maintain project plans, schedules, forecasts, status reports, meeting records, and required project documentation.
• Lead client-facing kickoff, progress, governance, and closeout meetings; communicate timely and accurate project information to stakeholders.
• Maintain RAID logs, including risks, issues, actions, and decisions; assign owners, monitor due dates, remove obstacles, and remove obstacles, and remove obstacles, and remove obstacles; assign owners, monitor due dates, remove obstacles, and remove obstacles; assign owners, monitor due dates, remove obstacles, and remove obstacles; assign owners, monitor due dates, remove obstacles, and remove obstacles; assign owners, monitor due dates, remove obstacles, and remove obstacles;
  
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• Coordinate and manage the activities of internal teams, external partners, vendors, and customer resources across projects involving multiple technologies, resources, or locations.
• Manage simultaneous engagements and competing requests while maintaining focus on scope, schedule, budget, quality, and customer expectations.
• Monitor project financials, billings, revenue, margin, resource consumption, and forecasts; provide accurate updates to management and address variances.
• Manage scope against the applicable statement of work and ensure out-of-scope requests are documented and addressed through the appropriate change control, change order, or event notice process.
• Hold project team members accountable for commitments, deliverable quality, time entry, and adherence to project and quality-management processes.
• Obtain required approvals and signoffs, oversee delivery and review of project assets, and complete administrative and operational closure activities.
• Use Service Now and other approved enterprise platforms to maintain current project, portfolio, financial, resource, and status information.
• Contribute to the ongoing development of PMO processes, procedures, templates, delivery standards, and continuous-improvement initiatives.
• Support customer relationship management and business development activities by serving as a professional, trusted project delivery advisor.

Required:

• Four-year college degree, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant project management experience, including customer-facing responsibility for external projects in an IT professional services, consulting, or technology delivery environment.
• Demonstrated experience managing complex projects with multiple work streams, technologies, resources, vendors, or customer locations.
• Demonstrated track record of delivering projects on time and within budget while meeting agreed customer expectations and business outcomes.
• Experience managing project scope, schedules, budgets, forecasts, risks, issues, actions, decisions, change controls, acceptance criteria, and project closure.
• Ability to manage multiple concurrent priorities, address escalations, resolve obstacles, and communicate decisions and impacts clearly.
• Strong stakeholder management, facilitation, leadership, business writing, presentation, negotiation, and decision-making skills.
• Proficiency with Microsoft Office, Microsoft Teams, collaboration platforms, and project or portfolio management systems.
• Ability and willingness to travel to customer or business…