Supervisor, TeleNeuro - Remote - Nationwide

Remote, Nationwide – Seeking Supervisor, Tele Neurology

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

• Develop, implement, evaluate, and manage client-supported Tele Neurology programs that mitigate high-risk clinical practices and lead to higher patient satisfaction, more cost-effective care, and innovative and best practices.
• Provide 24/7 supervision and back-up support to the Tele Neurology team.
• Identify gaps in knowledge and resources necessary to achieve optimal performance.
• Lead team activities. Monitor and manage operational performance to achieve key performance indicators (KPIs) and financial goals of the Tele Neurology team.
• Systematically deploy practice knowledge to drive standard practices within Tele Neurology and the Neurology OPS team.
• Advise, assist, and mentor Tele Neurology admin team.
• Actively participate in group calls and other means of communication with site coordinators and remote team relationships. Be willing to cross-cover if needed.
• Represent the practice line as a strong and positive leader.
• Serve as the subject matter expert for the admin team.
• Provide administrative support to Tele Neurologists, Medical Directors, and Regional Directors.
• Assist the OPS team in assuring monthly call schedule is completed timely and accurately.
• Partner with the Operations Director to disseminate and drive system and process best practices to ensure successful start-ups.
• Collaborate with all departments to build optimal workflows for the practice line.
• Partner with physicians, work groups, and committees to develop onboarding and education materials (e.g., workflows, analysis manuals, training modules, curriculums, etc.) to support new practice lines, provider onboarding, and programs.
• Gather documentation for Credentials and Partnership Affairs Committee (CPAC) meetings and Joint Commission Accreditations.
• Provide project management and project support on an ad hoc basis for organizational/department initiatives as needed.
• Serve as a back up to the admin team to assist with day-to-day operations and management.
• Supervise daily operations by managing schedules, assigning work, monitoring workflows, and ensuring deadlines are met.
• Review and audit work assignments to monitor the quality, timeliness, and productivity of work.
• Oversee special projects and meet timelines as assigned by manager, using Credentialing Department personnel as necessary.
• Participate with manager in notifying leadership of potential issues/concerns.
• Participate with manager in the recruiting, hiring, and training of team personnel as required.
• Participate with manager in goals discussions, performance evaluations, and coaching/counseling (as needed) of team personnel.

• Associate’s…