Program Director

This is a remote position. Job

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

The Program Director is responsible for the overall strategy, successful delivery, operational performance, and customer relationship management of a complex federal digital services program. Working closely with delivery, technical, and executive leadership, you will provide strategic direction and oversight while ensuring the program consistently meets contractual, technical, financial, and customer expectations.

You will serve as a trusted partner to senior government stakeholders and provide leadership across multidisciplinary teams responsible for delivering and supporting digital services and technology platforms. Leveraging strong program management practices and Agile delivery methodologies, you will oversee program scope, schedule, budget, staffing, risk, and quality while fostering an environment of accountability, collaboration, and continuous improvement.

• Provide strategic leadership and oversight of a complex federal technology program, ensuring successful delivery and operational performance across multiple projects and work streams.
• Serve as a primary point of contact and trusted partner to senior government program leadership, sponsors, contracting stakeholders, and technical representatives.
• Build and maintain strong customer relationships through proactive communication, transparency, responsiveness, and consistent delivery.
• Provide leadership and direction to multidisciplinary teams across software engineering, product, design, project management, and other technical and delivery functions.
• Oversee program scope, schedule, budget, staffing, risks, dependencies, contractual requirements, and overall performance.
• Establish and continuously improve delivery processes that support predictable execution, operational efficiency, and high-quality outcomes.
• Lead program reviews, strategic planning sessions, status meetings, and recurring customer and internal leadership engagements.
• Proactively identify, assess, and resolve program risks, delivery challenges, resource constraints, and operational issues.
• Ensure timely and transparent communication of changes to program scope, schedule, staffing, budget, or delivery expectations.
• Maintain accurate program reporting and provide leadership with visibility into milestones, deliverables, staffing, risks, dependencies, and contractual commitments.
• Own program financial performance, including planned revenue, staffing, billable utilization, labor allocation, and gross margin, in partnership with company leadership.
• Lead, manage, and mentor cross-functional team members…