Remote Senior Director, Operations Transformation
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-10-15
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Management
Operations Management, Change Management
One Call is seeking a Senior Director of Operations Support to scale operational processes and technology across the contact center. The role focuses on standardization, workflow optimization, and implementing scalable solutions that improve efficiency and customer outcomes.
You will partner with cross-functional leaders to translate strategy into actionable plans, drive automation opportunities, and monitor KPIs to ensure service levels and satisfaction targets are met.
Consider building your career as a Remote Senior Director, Operations Transformation at One Call.
We are looking to fill the Remote Senior Director, Operations Transformation position at One Call in Madison, WI, United States.
The Remote Senior Director, Operations Transformation role at One Call is now open for applications in Madison, WI, United States.
Join us at One Call as our next Remote Senior Director, Operations Transformation in Madison, WI, United States.
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