Remote Cash And Credit Resolution Manager

Location:

Primarily Remote ( Alabama, Louisiana, Mississippi)

We are seeking an experienced Cash Posting & Credit Resolution Manager to lead payment posting and credit resolution operations across hospital and professional billing. This role oversees approximately 30 team members , including supervisors, team leads, analysts, and vendor-supported resources, while driving operational excellence, employee development, and process improvement initiatives. This leader will partner closely with revenue cycle leadership to ensure accurate payment posting, effective credit balance management, workflow optimization, and strong team performance.

• Lead cash posting and credit resolution operations across multiple revenue cycle functions.
• Manage supervisors, team leads, analysts, and vendor-supported resources.
• Ensure timely and accurate posting of manual and electronic payments.
• Oversee credit balance resolution processes, work queues, quality audits, and posting logic.
• Support EFT/ERA enrollment activities and payer setup processes.
• Monitor productivity, quality, and operational metrics to drive continuous improvement.
• Partner with leadership to streamline workflows, reduce errors, and improve efficiencies.
• Coach, develop, and mentor frontline leaders and staff.
• Support hiring, onboarding, training, and employee engagement initiatives.
• Ensure compliance with HIPAA and all applicable regulatory requirements.
• Collaborate with internal stakeholders, payers, vendors, and banking partners to resolve issues and improve processes.

• Bachelor's degree in Business, Healthcare Administration, or a related field preferred.
• 5+ years of healthcare revenue cycle experience required, including experience in one or more of the following:
• Cash Posting
• Credit Resolution
• Billing & Collections
• Insurance Follow-Up
• Denial Management
• Payment Processing
• 3+ years of management or supervisory experience.
• Experience leading healthcare revenue cycle teams strongly preferred.
• Experience with Hospital Billing (HB) and/or Professional Billing (PB).
• Epic experience
• Knowledge of EFT and ERA enrollment processes is a plus.
• Strong leadership, communication, organizational, and relationship-building skills.
• Ability to lead and motivate a primarily remote workforce.

• Primarily remote leadership opportunity
• Lead an established team with experienced supervisors and team leads already in place
• Supportive leadership environment focused on collaboration and professional growth
• Opportunity to influence large-scale operational improvements and optimization efforts
• Autonomous culture that values trust, accountability, and empowerment
• Strong career advancement potential
• Competitive benefits available upon permanent hire
• Employee-focused culture emphasizing recognition, engagement, and work-life balance

This is a Permanent position based out of Jackson, MS.

• The pay range for this position is $60000.00 - $103000.00/yr.
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
• Medical, dental & vision insurance with multiple coverage options. LCMC specifically highlights favorable healthcare coverage when employees utilize LCMC facilities. HSA & FSA options, including medical expense reimbursement benefits. Retirement benefits as part of LCMCs wealth/financial benefits package. Life & disability insurance, plus accident, critical illness and hospital indemnity coverage.
• Paid Time Off (PTO):
  Eligible full- and part-time employees begin accruing PTO from their date of hire and can begin using it after a 90-day vesting period. Generous PTO carryover: up to 200 hours for 05 years of service, 220 hours for 510 years, and 240 hours for 10+ years.
• Employee Assistance Program (EAP) and wellness resources through LCMCs Self benefits.
• Additional voluntary benefits include pet insurance, identity theft protection and legal benefits.

This is a fully remote position.

This position is anticipated to close on Oct 16, 2026.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.