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Remote Director of Operations Transformation

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: One Call
Remote/Work from Home position
Listed on 2026-10-15
Job specializations:
  • Management
    Operations Management, Change Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 130000 - 180000 USD Yearly USD 130000.00 180000.00 YEAR
Job Description & How to Apply Below

One Call in the United States (remote) is seeking a Senior Director of Operations Support to scale operational processes, systems, and infrastructure for consistent service delivery across the contact center. You will standardize workflows, drive automation, and align initiatives with strategic goals under the VP of Operations.

Responsibilities include monitoring KPIs, optimizing tools, collaborating with cross-functional leaders, and building scalable procedures while reducing costs.

We are currently recruiting a Remote Director of Operations Transformation for our team in Augusta, ME, United States.

Join us at One Call as our next Remote Director of Operations Transformation in Augusta, ME, United States.

This is a strong position to take on the Remote Director of Operations Transformation role at One Call.

As a Remote Director of Operations Transformation, you will play an important part at One Call in Augusta, ME, United States.

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